Terms and Conditions
1. Introduction
Welcome to IronGeekSportwear. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before making any purchase. If you do not agree to these terms, please do not use our website.
2. Definitions
- Customer: The individual who purchases goods or services from our online store.
- Website: The website operated by IronGeekSportwear at https://www.irongeeksportswear.com
- Products: The items or services offered for sale on the website.
3. Use of the Website
By using this website, you represent and warrant that you are at least 18 years old or are using the website under the supervision of a parent or guardian. You agree to use the website in accordance with all applicable laws and regulations and to refrain from engaging in any behavior that could harm or disrupt the operation of the website or its users.
4. Orders
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to the availability of the product, errors in the description or price of the product, or errors in your order. Upon placing an order, you will receive an email acknowledgment of your order. This acknowledgment does not guarantee acceptance of your order.
5. Pricing and Payment
All prices listed on the website include applicable taxes. We reserve the right to change the prices of our products at any time without prior notice. Payment must be made at the time of purchase using one of the payment methods provided on the website. You agree to provide accurate and complete payment information.
6. Shipping and Delivery
Shipping costs and delivery times vary depending on your location and the shipping method selected. We are not responsible for delays caused by the carrier or for any customs duties or taxes that may apply to your order.
7. Returns and Refunds
7.1 Returns Due to Shipping Issues
If a package is returned to us due to an incorrect or incomplete address provided by the customer, or because the package was unclaimed, the package will be returned to our fulfillment center. We will notify you and hold the returned items for 20 days. During this period, you can provide an updated address for reshipment. Please note that reshipping costs will apply.
7.2 Customer-Initiated Returns
We do not accept returns or exchanges for reasons such as incorrect sizing or changes of mind, as all products are made to order. To minimize issues with sizing, we strongly encourage customers to review the detailed size guides provided on each product page before making a purchase.
7.3 Defective or Incorrectly Labeled Products
We take pride in the quality of our products, but if you receive an item that is defective or incorrectly labeled, please contact us within 30 days of receiving your order. We will require clear photos of the product showing the defect or incorrect labeling, as well as the packing slip. Once we confirm the issue, we will send a replacement product at no additional cost to you.
7.4 Refunds
Refunds are only issued in cases where the product is defective or incorrectly labeled. We do not provide refunds for returns due to incorrect sizing, changes of mind, or other customer errors. If you receive a defective or incorrectly labeled product, please contact us within 30 days to arrange for a refund or replacement.
7.5 Lost or Delayed Shipments
If your shipment appears to be lost or is significantly delayed, first confirm the shipping address and check with your local post office. If the package cannot be located and the address is correct, please notify us within 30 days of the estimated delivery date. We will investigate the issue, and if the package is confirmed lost, we will cover the costs of a replacement product. However, if tracking indicates the package was delivered, we cannot assume responsibility, and any reshipment will be at your expense.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of IronGeekSportswear or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, IronGeekSportswear shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or the purchase of any products from it. This includes but is not limited to damages for loss of profits, data, or other intangible losses.
10. Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
11. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.
12. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at store@irongeeksportswear.com